Reset Your Password

Reset your password

For security reasons, Red Canary Support is not able to reset a user’s Red Canary login password.  If the user needs to reset their password, please have them perform the following steps: 

1. Open an "incognito" or “private” mode window.

2. Navigate to Red Canary.

3. Enter your subdomain and click Continue.

4. Click on the Forgot Password? link in the password field.

5. Enter the email address you use to login to your Red Canary, and click Send instructions.

   • You will be sent an email with instructions for resetting your Red Canary login password. 

   • Follow the instructions in the password reset email and log back into Red Canary.