Supported Operating Systems for Common EDR platforms

Red Canary supports the same platforms and operating system (OS) versions as the platforms we use for Endpoint Detection and Response (EDR) and Endpoint Protection Platform (EPP). Please refer to the third-party links below for the most up-to-date information.

Why does Red Canary support recommend a particular sensor version?

In general, Red Canary recommends updating to the latest version of the sensor. Red Canary might recommend a sensor version based on any or all of the following factors:

• Sensors that have reached end-of-life/end-of-support are not supported by Red Canary

• Our Support team’s understanding of currently supported versions

• Latest version recommendations from the third party responsible for the sensor

• Known issues with old and outdated sensor versions

• Information provided by third-party release notes

• Information shared by our partner managers or third-party support teams

What is Red Canary responsible for?

Red Canary assumes no responsibility for issues with third-party sensors. Because we don’t rigorously test every available sensor version, we aren’t aware of every issue. Additionally, Red Canary isn’t responsible for notifying you of critical issues in third-party products.

Always vet and test any software before installing it in your environment. If you have questions or concerns, don’t hesitate to reach out to our Support team for assistance.

Third-party sensor support links

VMware Carbon Black EDR

• Windows Operating Systems and Respective Sensors (desktop)

• Windows Operating Systems and Respective Sensors (server)

• Linux Operating Systems and Respective Sensors

• macOS Operating Systems and Respective Sensors

VMware Carbon Black Cloud

• Windows Operating Systems and Respective Sensors (desktop)

• Windows Operating Systems and Respective Sensors (server)

• Linux Operating Systems and Respective Sensors

• macOS Operating Systems and Respective Sensors

CrowdStrike Falcon

• Supported Operating Systems [login required]

Red Canary Linux EDR

• System requirements for Linux EDR

Microsoft Defender for Endpoint

• Hardware and software requirements

• Microsoft Defender for Endpoint on Linux

• Microsoft Defender for Endpoint on Mac

Cortex XDR

• Endpoint Operating Systems Supported with Cortex XDR and Traps

Jamf

• Jamf Protect System Requirements

SentinelOne

• SentinelOne Administration Guide