Create Service Account Users
    • 23 Jun 2025
    • 1 Minute to read
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    Create Service Account Users

    • PDF

    Article summary

    In Red Canary, a service account is a dedicated user account created for automated, non-interactive processes rather than for a specific person. A service account is identified by its email address, which is unique to the account.

    Common scenarios for using a service account include:

    • API integrations: You’re using a third-party integration that uses service accounts authenticate API calls (for example, Google Cloud Platform Workloads). This isolates the integration and allows you to manage its permissions separately from human users.

    • Automated notifications: You can create a service account with a phone number linked to a pager system, an on-call rotation, or a call tree. This allows the account to be designated as the recipient for time-sensitive automation playbooks or as a contact in an emergency call list.

    Create a Service Account User

    If you’re using a third-party service account, you’ll need to create a service user account in the same way you invite other users to Red Canary.

    Note

    You’ll need a valid email address that will receive an invitation email.

    1. Click your user profile at top right of Red Canary, then click Users & Roles.

    2. Enter the email address that will be associated with the service account, then click Invite.

    3. Accept the invitation by clicking the link in the invitation email.


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