Disable Multi-factor Authentication for a User
- 16 Apr 2024
- 1 Minute to read
- PDF
Disable Multi-factor Authentication for a User
- Updated on 16 Apr 2024
- 1 Minute to read
- PDF
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By default, multi-factor authentication (MFA) is enabled. However, there are certain times when multi-factor authentication should be disabled temporarily, such as when a user is setting up a new multi-factor authentication device.
Only users with the Admin role can change a user’s multi-factor authentication requirement.
You can disable multi-factor authentication to allow a user to temporarily log in without being prompted for a multi-factor authentication code.
Click your user icon at the top right of your Red Canary, and then click Users & Roles.
Click the icon next to the desired user.
Click Disable MFA.
A warning message will appear that the user does not have multi-factor authentication enabled.
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