Create Service Account Users

A service account is a dedicated user account created for automated, non-interactive processes rather than for a specific person. In Red Canary, you can set up a service account for:

• API integrations: You’re using a third-party integration that uses service accounts (for example, Google Cloud Platform service accounts). This isolates the integration and allows you to manage its permissions separately from human users.

• Automated notifications: You can create a service account with a phone number linked to a pager system, an on-call rotation, or a call tree. This allows the account to be designated as the recipient for time-sensitive automation playbooks or as a contact in an emergency call list.

Create a Service Account User

If you’re using a third-party service account, you’ll need to create a service user account in the same way you invite other users to Red Canary.

Note

You’ll need a valid email address that will receive an invitation email.

1. Click your user profile at top right of Red Canary, then click Users & Roles.
   

2. Enter the email address that will be associated with the service account, then click Invite.
   

3. Accept the invitation by clicking the link in the invitation email.