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Add Response Actions

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Automations aim to enhance efficiency, reduce manual intervention, and ensure timely responses to various events or incidents. Red Canary provides several automations for different tools to improve readiness, ensure reliability and coverage, or to take action.

Refer to the below examples:

Add a Microsoft Sentinel Response Action

Microsoft Sentinel is Microsoft’s cloud-native SIEM and SOAR platform. You can configure Red Canary Automate to send published threats to Microsoft Sentinel so Sentinel can create alerts and incidents from Red Canary detection data.

This setup uses the Red Canary Microsoft Sentinel connector based on Microsoft’s Codeless Connector Framework (CCF) and the Azure Monitor Logs Ingestion API.

Before you begin, you need:

  • Access to Microsoft Sentinel

  • Permission to install Content Hub solutions

  • Permission to deploy connector resources in the Sentinel workspace

  • Permission to create Microsoft Entra app registrations and assign the required Azure role, or help from an Azure administrator who has those permissions

  • Access to Red Canary Automate

Note

If you already use the older Red Canary Microsoft Sentinel action, you may see an action named Send Threat to Sentinel (Legacy). That legacy action uses a Workspace ID and Primary Shared Key and will be deprecated in September of 2026.

For new Microsoft Sentinel setups, use the new action Send Threat to Sentinel without the Legacy label. This action uses the connector values generated by Microsoft Sentinel and does not use a Workspace ID or Primary Shared Key.

Install the Red Canary Solution in Microsoft Sentinel

  1. Sign in to the Azure portal.

  2. Open Microsoft Sentinel.

  3. Select the Sentinel workspace where you want Red Canary detections to appear.

  4. Go to Content management > Content hub.

  5. Search for “Red Canary.”

  6. Select the Red Canary solution.

  7. Select Install.

  8. After installation completes, refresh the page if the connector or analytic rule does not appear immediately.

Confirm the Installed Content

After installing the solution, confirm that Microsoft Sentinel created the expected content.

  1. Go to Configuration > Data connectors.

  2. Confirm that Red Canary Threat Detection (via Codeless Connector Framework) is available.

  3. Go to Configuration > Analytics.

  4. Confirm that the Red Canary Threat Detection rule template is available.

The analytic rule may be disabled when it is first installed. This is expected. You can enable it after the connector resources and Red Canary action are configured.

Deploy the Red Canary Connector Resources

  1. In Microsoft Sentinel, go to Configuration > Data connectors.

  2. Select Red Canary Threat Detection (via Codeless Connector Framework).

  3. Select Open connector page.

  4. Select Deploy Red Canary connector resources.

  5. Wait for deployment to complete.

The connector deployment creates the resources Red Canary needs to send detections through the Logs Ingestion API:

  • RedCanaryDetections_CL custom table

  • Data Collection Endpoint (DCE)

  • Data Collection Rule (DCR)

  • Microsoft Entra application

  • Application secret

    Warning

    The application secret is sensitive and should be handled like a password.

  • Role assignment that allows the application to send records to the DCR

  • Push data connector instance

Copy the Connector Values

After the connector resources are deployed, stay on the Red Canary connector page in Microsoft Sentinel. The generated values appear on that connector page below the Deploy Red Canary connector resources button.

Copy these five values from the Microsoft Sentinel connector page into Red Canary:

  • Tenant ID (Directory ID)

  • Entra App Registration Application ID

  • Entra App Registration Secret

  • Data Collection Endpoint URI

  • Data Collection Rule Immutable ID

Keep the five copied values available while you configure the Red Canary action. The Entra App Registration Secret is sensitive and should be handled like a password.

Note

The connector page may also show the detections stream name Custom-RedCanaryDetections. You do not need to paste this into Red Canary— the Red Canary Microsoft Sentinel action uses Custom-RedCanaryDetections automatically.

Create a Red Canary Playbook Action

  1. In Red Canary, go to Automate.

  2. Select Playbooks.

  3. Create a new playbook, or open an existing playbook.

  4. Select Add Action.

  5. Select Send Threat to Sentinel.

  6. Enter the five connector values copied from the Microsoft Sentinel connector page:

    • Tenant ID (Directory ID)

    • Application ID (Entra App Registration Application ID)

    • Application Secret (Entra App Registration Secret)

    • Data Collection Endpoint URI

    • Data Collection Rule Immutable ID

    Warning

    Do not enter a Workspace ID or Primary Shared Key for the new action. Those values only apply to the legacy Microsoft Sentinel action.

    Do not enter a stream name. Red Canary sends to Custom-RedCanaryDetections.

  7. Save the action.

  8. Save the playbook.

Connect the playbook to a trigger

  1. In Red Canary, go to Automate.

  2. Select Triggers.

  3. Create a new trigger, or open an existing trigger.

  4. Use the When a Threat is published trigger condition.

  5. Add the playbook that contains the Send Threat to Sentinel action.

  6. Save the trigger.

  7. Enable the Sentinel analytic rule.

  8. In Microsoft Sentinel, go to Configuration > Analytics.

  9. Find the Red Canary Threat Detection rule template.

  10. Create or enable the scheduled analytic rule. The rule creates Microsoft Sentinel alerts and incidents from records in RedCanaryDetections_CL.

Validate the setup

To test the setup, manually run the Red Canary playbook against a threat or wait for a published threat that matches the trigger.

Note

The analytic rule runs on a schedule, so alerts and incidents may take several minutes to appear after the raw record is ingested. If incidents are not visible in the Sentinel UI, clear any active filters and search for Red Canary has published Detection.

To validate raw ingestion in Microsoft Sentinel:

RedCanaryDetections_CL

| sort by TimeGenerated desc

| project TimeGenerated, detection_id_s, detection_headline_s, detection_severity_s, host_name_s

To check a specific Red Canary detection ID:

RedCanaryDetections_CL

| where detection_id_s == "<red-canary-detection-id>"

| summarize Rows=count(), FirstSeen=min(TimeGenerated), LastSeen=max(TimeGenerated) by detection_id_s

To validate alerts:

SecurityAlert

| where AlertName has "Red Canary has published Detection"

| sort by TimeGenerated desc

To validate incidents:

SecurityIncident

| where Title has "Red Canary has published Detection"

| sort by TimeGenerated desc

Add a Microsoft Teams Response Action

Red Canary’s Microsoft Teams integration allows Teams messages to be created as part of an automation playbook.

Configure Teams to Accept an Incoming Webhook or Workflow URL

  1. Add a custom incoming webhook or Workflow URL within Microsoft Teams.

  2. Copy the resulting webhook URL or Workflow URL.

Add a Teams Notification to an Automation playbook

  1. Within any playbook click Add Action.

  2. Click Microsoft Teams and then click Send Microsoft Teams Message.

  3. Click Add to Playbook.

  4. Enter the webhook URL or Workflow URL from above in Microsoft Teams Webhook URL / Workflow URL.

  5. Specify the Title and Text you want to appear for each message.

    Note

    HTML tags are not supported in Microsoft Teams Adaptive Cards. While Markdown is supported, it only works in a limited capacity within the TextBlock field.

    What works:

    • Using **bold text** or __bold text__ for bold formatting

    • Using _italic_ or *italic* text for italic formatting

    • Using multiple TextBlock elements for line breaks or spacing

    • Using TextBlock properties like weight, size, and color for additional formatting

    What doesn’t work:

    • Using HTML tags like <br>, <b>, and <i>

    • Using escape sequences like \n and\r for line breaks

    • Using Markdown horizontal rules like --- and ***

    • Using Native horizontal rules (no built-in separator element)

  6. Optionally, click Add a Potential Action and specify an action name and URL that should be triggered when the action is selected (learn more about actions in Microsoft Teams messages).

  7. Click Save.

Add a Opsgenie Response Action

Opsgenie integration allows Red Canary to create Opsgenie Alerts as part of an automation playbook.

  1. In any playbook, click Add Action.

  2. Click Create OpsGenie Alert and then click Add to Playbook.

  3. Specify the Opsgenie API key (This information can be found on the Opsgenie “integrations” page under the APIs tab)

  4. Specify the Alert Message (NOTE: this field has a limit of 130 characters. Additional characters will be truncated.)

  5. Specify the Alert Description

  6. Select the desired Alert Priority. The default value is P3.

Close Opsgenie Alerts

Opsgenie alerts can also be closed by Red Canary automation.

For example, a playbook may use Create Opsgenie Alert when a detection is published, and may then use Close Opsgenie Alert when a detection is acknowledged. This works because the same detection triggers both the incident creation and resolution actions.

  1. In any playbook, click Add Action.

  2. Click Close OpsGenie Alert and then click Add to Playbook.

  3. Specify the Opsgenie API key (This information can be found on the Opsgenie “integrations” page under the APIs tab)

  4. Specify the Alert Note

Add a PagerDuty Response Action

PagerDuty integration allows Red Canary to trigger PagerDuty incidents as part of an automation playbook.

  1. In any playbook, click Add Action.

  2. Click PagerDuty, Create PagerDuty Incident and then click Add to Playbook.

  3. Specify the incident message you want to appear in each PagerDuty incident.

  4. Click Save & Connect with PagerDuty.

  5. You will be redirected to the PagerDuty site and asked to authorize Red Canary. Following that, you will be returned to Red Canary.

When the playbook is triggered, a PagerDuty incident will appear.

mceclip0.png

What details are included in the PagerDuty incident?

Custom details may be specified for each incident using the PagerDuty API. Red Canary adds several fields when a PagerDuty incident is triggered.

For audit logs:

  • actor is set to the name and email of the user triggering the audit log.

  • timestamp is set to the time the audit log was created.

  • action_name is set to the name of the action that occurred.

For activity monitors:

  • activity_monitor is set to the activity monitor’s name.

  • num_matches_found is set to the number of matches that were found recently, or were found in this notification.

For threats:

  • severity is set to the detection’s severity.

  • classification is set to the detection’s root classification.

  • subclassifications is set to a comma-separated list of the detection’s subclassifications.

  • A PagerDuty link is included that links to the confirmed threat in Red Canary.

Resolve PagerDuty Incidents

Each Red Canary incident has an incident key associated with the underlying resource that triggered the automation, such as an audit log, detection, or endpoint. These incidents can also be resolved by Red Canary automation.

For example, a playbook may use Create PagerDuty Incident when a detection is published, and may then use Resolve PagerDuty Incident when a detection is acknowledged. This works because the same detection triggers both the incident creation and resolution actions.

Add a Phone Call Response Action

Add a phone call to your automation playbook that will call specified phone numbers either when the playbook runs or when all actions in a playbook have been successfully completed. These phone numbers are called in sequential order until a recipient acknowledges the call by pressing 1. At this time, there isn't a limit on the number of phone numbers that can be added.

  1. From the navigation menu, click Automations.

  2. Click Playbooks, and then click into a playbook.

  3. Click one of the two Add Action buttons depending on when the phone number should be triggered.

    For example, click Add Action under When this playbook is run, the following actions will be performed in no particular order to trigger the phone calls whenever the playbook is run.

  4. From Phone Call, click Call Phone Numbers, and then click Add to Playbook.

  5. Enter one or more comma-separated phone numbers that should receive the phone call. Add phone numbers using the 164 format, including + and the country code. For example, +16175551212.

    Note

    These can be determined dynamically using variables, such as using $Detection.marked_acknowledged_by_user.phone to call the user who acknowledged a threat.

  6. Enter the Message for the recipient.

  7. Specify the number of seconds to wait before calling the next number.

  8. Optionally, select Require approval.

  9. Click Save.

Use an automation playbook to set up a phone integration that will call specified phone numbers based on trigger criteria. The automation will call the phone numbers listed in the playbook by order until the recipient acknowledges the alert by pressing 1 or 10 retries are exhausted.

For example, if three phone numbers are listed, they will be called in the following order:

  1. Call phone number 1.

  2. If unanswered or the recipient presses 2 to ignore the message, call phone number 2.

  3. If unanswered or the recipient presses 2 to ignore the message, call phone number 3.

  4. If unanswered or the recipient presses 2 to ignore the message, call phone number 1 again.

  5. Repeat this up to 10 times.

SMS integration allows Red Canary to send SMS messages as part of an automation playbook.

Add a Send Email Response Action

Send Email Setup

Red Canary allows for emails to be sent as part of any automation playbook. To add the action, follow the steps below:

  1. Within any playbook, click Add Action then scroll down until you see Email.

  2. Click Add next to the Send Email action, then fill in the email action’s fields:

    1. Use the From field to set a custom sender address

    2. Use the To field to define the email recipient addresses

    3. Use the Reply To field to define addresses for responses

    4. Use the Subject field to define a subject for the email

    5. Select an email Template from the available options

    6. Create a email Message based on the template selected

  3. If desired, configure the Send Email action’s optional settings:

    1. Select SMTP to configure a custom SMTP relay for sending emails

    2. Select Require Approval to approve each email before sending

  4. Click Save to finalize and add the email action to your playbook

Note

The Send Email action allows you to use object attributes to dynamically customize email content. For example, using $Detection.marked_acknowledged_by_user.email will send an email to the user who acknowledged a detection. Learn more at Understand Playbook Features and Attributes.

SMTP Configuration

The Send via SMTP option allows emails to be sent using your own SMTP server to increase deliverability. To use a custom SMTP server in a Send Email action, follow the steps below:

  1. Below the message field, check the box labeled Send via custom SMTP relay/server (advanced).

  2. Enter the hostname or IP address of your SMTP server in the SMTP Host field.

  3. Input the SMTP Port number used by your server (Port 587 is most common).

  4. Provide an authorized SMTP Username and SMTP Password for your server.

  5. By default, Enable STARTTLS is always True to ensure encrypted communication.

  6. Select the SMTP Authentication Method that matches your server setup: either PLAIN or LOGIN.

  7. Click Save to apply the SMTP settings to your automated email action.

  8. Validate the SMTP by using the Run feature within the playbook to ensure it is properly configured.

Email Templates

To make setting up emails easier, Red Canary provides several pre-built templates that you can choose from, saving you time and ensuring consistency. Below is a summary of the available templates:

Custom Freeform Email

This template is a completely freeform email. Enter text in the Message field and you will receive an email with exactly that.

Here’s an example:

Which produces this email:

Custom Freeform Email with Markdown Rendered into HTML

This template is similar to the Custom Freeform Email but allows you to use Markdown, which will be converted into HTML format for enhanced formatting options.

Here’s an example:

Which produces this email:

Threat: All Threat Data as JSON

This template is designed for systems that read structured JSON data from emails; ServiceNow is a common recipient for these messages. The associated threat is sent in JSON format in the email body.

Here’s an example:

Which produces this email:

Threat: Published Notification in HTML

This template sends information about a threat to users in a condensed, summary format that includes a brief list of identified Indicators of Compromise (IOCs).

Here’s an example:

Which produces this email:

Threat: Human-readable HTML with full timeline

This template sends information about a threat to users in a condensed, summary format with the complete timeline of the threat, including all relevant activity and identified Indicators of Compromise (IOCs).

Here’s an example:

Which produces this email:

Note

Threat email message templates are only valid when used with threat-based triggers.

Add a Slack Response Action

Integrating with Slack allows Red Canary to send Slack messages as part of an automation playbook.

Note

You will need to update your webhooks on both the Red Canary and Slack side once Slack sunsets their legacy webhook feature. Red Canary will develop new documentation once this event happens in Slack.

Configure Slack to Accept an Incoming Webhook

  1. Go to Slack-Incoming webhook.

  2. Select the channel you want messages posted in and then click Add Incoming WebHooks integration.

  3. Copy the webhook URL.

Add a Slack Notification to an Automation Playbook

  1. Within any playbook, click Add Action.

  2. Click Slack, Send Slack Message and then click Add to Playbook.

  3. Paste your webhook URL in Slack Webhook URL.

  4. Specify the Channel where messages should be posted.

  5. Specify the title you want to appear for each message, using interpolated values for customization.

  6. Optionally, specify a Title Link as the URL the message should link to when clicked.

  7. Select one of the Slack-supported colors for the left stripe of the message.

  8. Optionally, specify custom fields that should appear in the message body.

  9. Click Save.

Add a SMS Response Action

  1. In any playbook, click Add Action.

  2. Click SMS and then click Send SMS Message.

  3. Click Add to Playbook.

  4. Enter one or more comma-separated phone numbers that should receive the SMS message. Use the complete '+' and country code, for example: +16175551212.

    You can change the phone number dynamically using variables. For example, you can use the variable $Detection.marked_acknowledged_by_user.phone to message the user who acknowledged a threat.

  5. Enter the message you want to send.

    Send SMS.png

  6. Click Save.

When the playbook is triggered, Red Canary will send your message to the specified phone number.

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What if SMS messages are not being delivered?

SMS delivery is carrier and phone dependent, so exercise caution when entering certain Unicode or reserved characters, or interpolating with fields that might contain special characters like filenames.

What if I do not receive the messages?

Be sure to check your Spam or Junk folder, and then troubleshoot as necessary by adjusting message contents or sending to a different number or carrier.

Red Canary uses a highly reliable service provider to deliver SMS codes through carriers around the world. Almost all cases of messages not being delivered are the result of a carrier blocking certain messages. Check your phone or carrier's unknown SMS or spam SMS blocking settings.

Red Canary’s syslog integration allows you to send syslog messages to a syslog receiver as part of an automation playbook.

The most common use of the syslog action is sending data to a SIEM or log collection platform, though we recommend using webhooks whenever possible because they are more modern, customizable, and reliable.

Add a Syslog Response Action

  1. Within any playbook, click Add Action.

  2. Click Syslog and then click Send Syslog Message.

  3. Click Add to Playbook.

  4. Specify the Server Domain/IP that is configured to receive messages. If you use source restriction, the IP addresses from which communications must be authorized are listed.

  5. Specify the Server Port that messages should be sent to.

  6. Specify whether connections to untrusted servers will be allowed or not.

  7. Select the protocol for sending.

  8. Select the Syslog Program, Syslog Facility, and Syslog Severity that you want messages from Red Canary to use.

  9. Specify the syslog Message that you want sent to the syslog receiver.

  10. Click Save.

What if my syslog server doesn’t support TLS/SSL?

Be very careful about the security of any application that is exposed to the internet. At a minimum, use IP source restrictions to only allow traffic from trusted sources (the IP addresses used by Red Canary are specified on the syslog action configuration form).

To disable Red Canary’s TLS/SSL requirement, set the Protocol to TCP or UDP.

Red Canary’s webhook integration allows you to trigger any HTTP listener as part of an automation playbook. Common uses of webhooks include the following:

  • Creating tickets in ticket-tracking systems such as ServiceNow or JIRA.

  • Posting data to Security information and event management (SIEM) / log collection platforms like Splunk or SumoLogic.

  • Triggering incidents in paging systems such as OpsGenie or VictorOps (PagerDuty has a distinct integration action).

  • Sending data to a custom business application you have exposed to the internet as custom software, an Azure function, or an AWS endpoint.

Webhooks are highly customizable and allow you to configure which HTTP method is used and specify HTTP headers that are used for authorization, routing, and so on.

Add a Webhook Response Action

  1. Within any playbook, click Add Action.

  2. Click Webhook/API and then click Invoke Webhook or API.

  3. Click Add to Playbook.

  4. Select an HTTP Method that should be used.

  5. Enter the URL that should be invoked.

  6. Optionally, enter one or more HTTP headers that should be included in the HTTP request.

    Note: By default, no HTTP headers are sent.

  7. Specify a Payload type (learn more about these below).

    Note: Payloads are applicable to the POST, PUT, and PATCH HTTP methods.

  8. Click Save.

Note

For Splunk, a HTTP Event Collector (HEC) token is required in the HTTPS Headers section, with this format: Authorization= Splunk [token]

Note

Related IP addresses for webhooks and other Transmission Control Protocol (TCP) ingress are provided on your Getting Help page.

What are payloads?

A webhook’s payload is the content contained in the body of the HTTP request to the specified URL. These payloads can be customized based on your needs and the API you’re integrating with.

All Attributes as JSON

This payload type sends all of the objects and attributes that triggered the action to the webhook URL as the body of a JSON post.

If the receiving application requires the Content-Type header to properly process the message, ensure you specify Content-Type=application/json in the HTTP Headers section.

Custom Payload

This payload type allows you to specify a fully custom webhook payload. This content can be JSON, text, and so on.

If required by the receiving application, ensure you send the appropriate HTTP headers using the HTTP Headers section.

What happens if my payload fails?

If your application returns an HTTP status code other than 200, we will send an email to your technical contacts with details about the failure to assist you in troubleshooting.

To prevent flooding your inbox, we will send only one Webhook Failure email per playbook every 24 hours. In addition to this, we will create an Audit Log with Action: Automate Action Executed, and include details about the error in the Details section. We will create this AuditLog every time the Webhook fails. At the moment, we do not allow these AuditLogs to trigger playbooks.